Description
Netgear ProSUPPORT OnCall 24×7 Tech Support – 5 Year – Service – 24 x 7 x Next Business Day – Technical – Electronic and Physical PROSUPPORT
OnCall 24×7 Tech Support
NETGEAR extends your initial 90-day technical support with the OnCall 24×7 Tech Support package. OnCall 24×7 services are conducted by phone
chat and email
to solve any of your technical challenges. In addition
NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance
download and upgrade at your earliest convenience.
With a OnCall 24×7 Tech Support contract
customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service
with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.
OnCall 24×7 Tech Support contract purchases are non-refundable.
