Description
SonicWall E-Class Support – 1 Year – Service – 24 x 7 – Exchange – Electronic and Physical STACKABLE 50U
Dell SonicWALL E-Class Support 24×7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24×7
E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:
- Direct access. 24x7x365 access to a team of highly-trained
senior support engineers located at a Dell SonicWALL Enterprise TAC - Telephone/email/web-based support. 24x7x365 telephone
email and web-based technical support - Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to Dell SonicWALL’s electronic support tools
